At the point of purchase, it is crucial to recognize that Rigel Networks Private Limited commitment to excellence means once a service is procured, refunds are regrettably not offered, and the option to cancel said service is not available. We urge our valued customers to invest ample time in thoroughly assessing their choices prior to finalizing their purchase. Upon the completion of a purchase, it is vital to acknowledge that it constitutes a conclusive transaction. Under no circumstance do we entertain requests for refunds, irrespective of changes in personal circumstances, dissatisfaction with the service, or any other variables. In rare cases of extenuating circumstances or errors originating from our end, we may entertain refund requests on a case-by-case basis. Nevertheless, it’s important to note that such occurrences are infrequent and are subject to the discretion of our management team. Every purchase is deemed final, and the option to cancel services is strictly prohibited. Once a service has been selected and procured, the transaction is deemed finalized, and the delivery of the service will proceed as agreed upon. While we acknowledge the possibility of unforeseen circumstances, our stance on cancellations remains unwavering. We strongly encourage our customers to meticulously evaluate their decisions and commitments before confirming their purchase. In exceedingly rare instances where technical complications or unavailability of services arise on our end, we retain the right to annul the transaction and provide a full refund. In cases where billing discrepancies or errors result in overcharges, customers are entitled to a refund of the excess amount.  Should there be any queries or concerns regarding refunds or cancellations, we urge customers to promptly reach out to our dedicated customer service team. Any disputes pertaining to refunds or cancellations will be addressed in accordance with our internal dispute resolution protocol. We are steadfast in our commitment to resolving customer concerns in a just and expeditious manner. By proceeding with the purchase of our services, customers implicitly acknowledge and consent to adhere to the stipulations outlined in this cancellation and refunds policy. We extend our gratitude for your understanding and cooperation in abiding by these guidelines. If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@rigelnetworks.com